Dispatch & Delivery Policy

Thank you for shopping with diddlydoo — where pleasure meets privacy. Below is everything you need to know about how and when we deliver your order.

Order Processing Times

All orders are processed within 1–3 business days (Monday to Friday). You will receive a confirmation email with tracking details once your order has been dispatched.

Please allow additional time during public holidays or promotional events.

Shipping Times & Costs

We work with a network of trusted fulfilment partners to ensure timely delivery and discreet service. Shipping times are estimated and may vary slightly depending on your location.

Standard Shipping

  • Estimated delivery: 7–15 business days
  • Cost: Flat rate of $9.90

Express Shipping (available for select products)

  • Estimated delivery: 5–10 business days
  • Cost: Calculated at checkout (based on location and item)

Note: Delivery times are estimates and not guaranteed. Delays may occur due to carrier schedules, public holidays, or high-volume periods.

Discreet Packaging

We value your privacy. All items are shipped in plain, unmarked packaging with no references to diddlydoo or adult products. The return address is listed under a generic business name.

Tracking Your Order

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can follow your delivery progress via the carrier’s website.

If you do not receive tracking within 5 business days of ordering, please check your spam folder or contact us.

Incorrect Address or Missed Delivery

Please double-check your shipping address before placing your order. We are not responsible for orders delayed or lost due to incorrect shipping information provided by the customer.

If your parcel is returned to us as undeliverable, we can reship it (additional postage applies) or offer a refund minus the shipping cost.

Delays & Support

While we do our best to meet shipping estimates, we cannot guarantee delivery dates due to courier and logistical factors beyond our control. If your order appears significantly delayed or lost, please contact us and we’ll assist you.

Need Help?

Questions about your delivery? Contact us anytime at
Dyslexicbutkind@gmail.com — we’re happy to help!